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QuestionPoint Demonstration
QuestionPoint provides virtual reference service and
management through a global library network. Library staff are able to
address local patron inquiries through an interactive, online
environment. This QuestionPoint demonstration will include the following
topics:
- Communication with patrons through online chat, instant
messaging, email, and more
- Elimination of handwritten patron transaction logs
- Statistical reports
- Customization of local knowledge and patron’s needs
- 24/7 cooperative by participating libraries
5/13/2008
Canceled |
Online via
WebEx |
10am - noon |
Audience: Library staff with Reference responsibilities
interested in providing virtual reference to their patrons.Instructor:
Lauri McIntosh, Library Services Consultant, OCLC
This demonstration is an informational session being
hosted online by OCLC staff via WebEx. Details for logging in to
the presentation Web site and the toll-free conference call will be
forwarded after you register. Please contact
Elizabeth Madson with any
questions.
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